Shipping policy

 

 

Thank you for shopping at Madrid_eg! We are dedicated to bringing the ultimate Madridista experience straight to your doorstep across Egypt. Below you will find the details of our shipping policy.
Order Processing & Shipping Times
 Delivery Timeline: All orders are processed and delivered within 3 to 5 business days.
 Order Tracking: As soon as your order is handed over to our shipping partner, you will receive a confirmation message/email containing your tracking details so you can follow your shipment's journey.
Shipping Rates
 Shipping fees are calculated at checkout based on your specific city and governorate within Egypt.
Delivery Guidelines
 Please ensure that your delivery address, phone number, and governorate are entered correctly at checkout to avoid any delays.
 Our couriers will contact you via phone or WhatsApp prior to delivery to coordinate the best time to drop off your package.
Damaged or Missing Shipments
If your package arrives damaged or if there are any issues with your delivery, please contact our support team immediately at [Insert Your Support Email/Phone Number] with your order number, and we will resolve it for you right away.